Where can I express my complaint or compliment after my trip? | TUI fly
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  1. FAQ
  2. When you get back
  3. Complaints/compliment
  4. Where can I express my complaint or compliment after my trip?

Where can I express my complaint or compliment after my trip?

Would you like to share an experience about your holiday or make a complaint? After the holiday, you can always contact our Customer Service where we will look for a solution together. Compliments or suggestions are of course also welcome.

Flight delay
You can use our form to report an arrival delay of more than 3 hours with TUI fly by logging in with your name and booking number.

Other complaints
For TUIfly.be you can report all other complaints through this form.

You can submit your report after your trip. If the web form does not work, try opening the form in another browser.

Compliments
Have you met a TUI employee or a tour guide who made your travel experience extra special? Or have you had another great travel experience with TUI? Then you can send a compliment via this web form.

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