- FAQ
- Arrival and Departure
- Seat reservation.
- Can I change or cancel my seat type reservation with TUI fly?
Can I change or cancel my seat type reservation with TUI fly?
The seat types booked can still be changed in the TUI fly Services web portal up to 48 hours before departure.
- You will not pay a surcharge for a seat type with the same price as the originally booked seat.
- You will be charged the price difference if the seat type is more expensive.
- If you want to change to a cheaper seat type, you can only do so by phone. You cannot get a refund for the difference.
- If you change to a different seating category, the previous seat type reservation will be cancelled and you will not be refunded (e.g. Comfort or (Fly) Deluxe). You can then book a new seat type within the booked seating category at the fare valid at that time.
You can cancel a booked seat type, but you cannot claim a refund.
A seat type assigned by TUI fly can be changed between 24 and 5 hours before departure for a fee, but only if seats are still available.