- FAQ
- Why can’t I check in online with TUI fly?
Why can’t I check in online with TUI fly?
- You logged in too early. Online check-in is possible from 24 hours before departure, calculated from the departure time of your outbound and return flight.
- Make sure you have correctly entered the booking number and surname of the main booker.
- Check whether you have booked seats or have been assigned seats. Once you have booked, or have been assigned, a seat per person, you can check in online from 24 hours before departure.
Online check-in may be closed for certain destinations for various reasons. Don’t worry, you can of course still check in at the airport.